Política de reembolso

We want you to be entirely happy with your purchase at Jewelax. As a result, we provide no-hassle returns and exchanges within seven days after you receive your delivery. If you are dissatisfied with your purchase, we will make it as simple as possible for you to return or exchange it. Remember that only jewelry can be exchanged for other jewelry.

Your item must be in its original packaging and in the same condition you received it to be eligible for a refund or exchange. Likewise, you must provide proof of purchase. Email us at Info@jewelax.com to initiate a return, and we will assist you regarding your case. Further, we will email you instructions, a return shipping address, and a shipping label.

If your item is wrong or damaged, kindly notify us immediately. We kindly ask that you request a return before sending any items back to us, as we cannot accept them otherwise. We assure you that we will take the necessary measures to rectify the situation and ensure you're completely satisfied with your purchase.